Privacy Policy

Boltarra (“Boltarra,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or receive communications from us or our clients’ businesses.

Boltarra is a brand operated by DATAspider LLC, an Oklahoma limited liability company. Boltarra provides revenue-focused services for home service trade contractors — including website and local-search visibility management (our Visibility Engine) and call handling, follow-up messaging, review management, and performance reporting that recover revenue after the call (our Revenue Recovery). This Privacy Policy applies to all services provided by Boltarra.

Information We Collect

Information You Provide

• Name, phone number, email address, and business address when you fill out a contact form, intake form, or request information
• Business details including trade type, business hours, and service area
• For visibility services, the access you grant us to your business accounts (such as your Google Business Profile, website host, domain registrar, and social pages) so our team can manage and optimize them on your behalf
• Payment information, processed securely through QuickBooks Payments (Intuit) — we do not store card numbers on our servers
• Any additional details you share about your business or project

Information Collected Automatically

• Device type, browser type, and operating system
• IP address and general location (city/region)
• Pages visited and time spent on our website
• Referring website or search terms used to find us
• Call data including timestamps, duration, and call recordings when processed through our service platform on behalf of our clients

How We Use Your Information

• Respond to your inquiries and provide service information
• Deliver our services, including call handling, appointment reminders, follow-up messaging, review requests, performance reports, and website and search-visibility management
• Send transactional SMS messages related to service delivery and account notifications
• Process payments and manage billing
• Improve our website and services
• Comply with legal obligations

SMS and Text Messaging

Boltarra sends transactional text messages, including on behalf of our clients’ businesses. These messages may include:

• Missed-call response notifications
• Appointment confirmations and reminders
• Service follow-up communications
• Job-completion check-ins and satisfaction surveys
• Review and referral requests
• Invoice and payment reminders
• Performance reports (to business owners)

Message frequency varies based on the services being provided and business activity. Message and data rates may apply based on your carrier and plan.

You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts. To resume messages, reply START or contact us at info@boltarra.com. For help, reply HELP to any message or contact us at info@boltarra.com.

We do not send marketing SMS without your express written consent. We do not sell or share your mobile phone number or SMS consent information with third parties for promotional or marketing purposes. SMS consent data — including phone numbers, consent timestamps, and opt-out records — is retained for a minimum of four (4) years in compliance with TCPA record-keeping requirements. Messages are delivered through Telnyx, our telecommunications provider, solely for message delivery.

How We Share Your Information

We do not sell, rent, or share your personal information or phone number with third parties for their marketing purposes. We share information only with:

• Service providers who help us operate, including Telnyx (telephony and SMS delivery), QuickBooks Payments / Intuit (payment processing), Supabase (secure data storage), Vercel (website hosting), and Resend (email delivery) — each bound by their own privacy obligations
• Our clients whose businesses you have contacted or received services from — your call data, messages, and service history are shared with the business owner as part of our services
• Legal authorities, if required by law, court order, or to protect the rights, property, or safety of Boltarra, our clients, or others, and in connection with a sale or transfer of our business

Data Ownership and Retention

• Business owners (Boltarra clients) own their customer data, including call recordings, transcripts, lead information, and the website we build for them
• Boltarra owns its workflows, systems, methods, and infrastructure
• Upon termination of services, client data is exported to the business owner and removed from our active systems within ninety (90) days
• We retain aggregated, non-identifiable data for service-improvement purposes

Cookies

Our website uses cookies to improve your experience and analyze traffic. You can disable cookies in your browser settings, though doing so may limit some website functionality.

Your Rights

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Delete your information (subject to legal requirements and active service obligations)
• Opt out of text-message communications at any time

To make a request, contact us at info@boltarra.com or call (405) 358-8655.

Children’s Privacy

Our services are designed for businesses, not individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us at:
Boltarra (operated by DATAspider LLC)
Yukon, Oklahoma
Phone: (405) 358-8655
Email: info@boltarra.com